OvH | E-Gift Cards FAQs
If you have any other questions regarding E-gift cards please contact our customer service at customerexperience@oliviavonhalle.com or +44 (0) 20 7700 1007.
Our customer experience team are available Monday through Friday, between 10AM and 5PM (BST)
Gift cards are available to purchase here. The gift card can only be used on the UK site.
Gift cards will be available to purchase and redeem in GBP.
Gift cards are valid for 12 months from date of purchase.
You have 28 days from receipt of goods to return purchases made with a gift card. Any refund will be made to your original method of purchase so when returning an item purchased with a gift card, we will issue a gift card credit to the value of the item.
To redeem your gift card online you will need to use the code in the gift card field at the checkout.
You can check your gift card balance here by entering your gift card code.
The gift card does not require any activation and you can start using it as soon as you receive it.
