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Delivery

We are pleased to offer free worldwide shipping on all orders placed on oliviavonhalle.com.

We have partnered with Global-e, a third party service acting as your seller-on-record, so you can buy and ship your Olivia von Halle products to over 100 destinations worldwide. When you buy your Olivia von Halle products from Global-e, you will see that your payment method is charged by **Global-e// Olivia von Halle**, and the purchase is subject to Terms and Conditions and Privacy Policy (which will be clearly presented in checkout before you place the order).

You can contact Global-e at service@global-e.com or send them a letter to 45 Leather Lane, London, EC1N 7TJ, UK.

UK DELIVERY

Please note; Free delivery is guaranteed next day for most of the UK if ordered before 3pm Monday - Friday. Any orders for next day if ordered after Friday at 3pm will arrive on Tuesday.

INTERNATIONAL DELIVERIES ONLY

This information is only relevant for deliveries made outside the UK.

By selecting your country in the header you can browse and pay for our products in your local currency. At the checkout we offer a range of payment methods and languages, and if your order is liable for your country's local import taxes, we can now take this payment up front to guarantee no hold ups at customs or duties and taxes to pay when your goods arrive.

For more information or if you require assistance please visit the Global-e help centre https://service.global-e.com/. Or of course you can call Olivia von Halle on +44 207 700 1007 or email uscustomerexperience@olivavonhalle.com.

For information on international returns please refer to our returns page

Estimated Delivery Times:

UNITED KINGDOM NEXT DAY DELIVERY
EUROPE 1-2 WORKING DAYS
REST OF WORLD 2-3 WORKING DAYS
 

PLEASE NOTE:

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

We are not responsible for any delays caused by destination customs clearance processes.

We are unable to redirect orders once items have been dispatched.

All orders require a signature upon receipt.

When ordering from the Olivia von Halle site your item will arrive wrapped in one of our luxurious signature boxes. These boxes are amply sized and your items are well protected.

If you have any questions please don’t hesitate to email customerexperience@olivavonhalle.com.

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