Olivia von Halle | Free Worldwide Delivery
CARBON FRIENDLY DELIVERY
EXPRESS DELIVERY NEXT WORKING DAY
Orders placed before 3pm will be despatched the same day* for express shipment with DHL.
ESTIMATED DELIVERY TIMES
Please note, our order cutoff time is 3pm GMT Monday - Friday. Any orders placed after 3pm GMT will be dispatched the next working day*.
| UNITED KINGDOM | NEXT WORKING DAY |
| EUROPE | 1-2 WORKING DAYS |
| USA | 2-3 WORKING DAYS |
| REST OF WORLD | 3-5 WORKING DAYS |
*If your order includes monogramming, please allow an extra four working days for delivery.
PRE-ORDER
INTERNATIONAL DELIVERIES, OUTSIDE THE UK
Global-e's Terms and Conditions and Privacy Policy are clearly presented at checkout (and available through the Global-e website here). All purchases will appear on your payment method as being charged by **Global-e // Olivia von Halle**.
For information on international returns and exchanges please refer to our returns page.
*Please note, whilst the majority of deliveries to ROW destinations are fulfilled in 3-5 days, in certain circumstances deliveries to countries further afield (such as Australia, Russia, China and the UAE) may experience a short delay. All deliveries to these countries should be fulfilled within 7 days.
DELIVERY TIMES FOR MONOGRAMMED ITEMS
PLEASE NOTE
Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
We are not responsible for any delays caused by destination customs clearance processes.
We are unable to redirect orders once items have been dispatched.
When ordering from the Olivia von Halle site your item will arrive wrapped in one of our luxurious signature boxes. These boxes are amply sized and your items are well protected.
If you have any questions please don’t hesitate to email customerexperience@oliviavonhalle.com.
RETURNS AND EXCHANGES
We hope you will love your Olivia von Halle order, but if for any reason you would like to return your item/s, they can be returned for exchange or refund, please refer to the Returns page for more information.
OvH SIGNATURE PACKAGING
Your item will be delivered in a signature Olivia von Halle box, perfect for gifting. All our products come wrapped in tissue paper, individually packaged in a signature branded box. Our boxes are consciously made using FSC paper and are fully recyclable.
