Careers

Overview

British luxury brand Olivia von Halle is seeking to recruit an Ecommerce Manager on a 1-year fixed maternity cover contract, beginning March 2021. This is a fast-paced role requiring proven previous experience, confidence and a proactive approach for a rapidly growing luxury brand.

The Role

• Ownership of ecommerce channel
• Responsible for driving growth and spotting commercial opportunities beyond current organisational thinking
• Responsible for optimising the customer journey from customer acquisition to engagement, conversion and customer retention
• Manage all aspects of web analytics related to e-commerce and communicate relevant information to team members, manage and execute findings
• Responsible for reporting on product performance, providing and implementing actionable insights
• Responsible for ecommerce store merchandising and sharing insights with the wider team to drive sales
• Represent the online customer throughout the business, including in seasonal range plan meetings
• Manage web agency and oversee development priorities based on company objectives  
• Proactively manage digital media agency to deliver exceptional SEO, PPC & paid social campaigns
• Analyse campaign performance and develop strategies for growth
• Responsible for seasonal product uploads, organising and collating assets from across departments
• Work closely with affiliate management company to maintain affiliate programme
• Ownership of email database, developing segmentation strategies for customer retention campaigns

The Ideal Candidate

• An experienced, motivated and ambitious self-starter
• 2+ years’ experience in a comparable role
• Possess the confidence and a willingness to drive the role forward
• Analytical and process-driven mindset
• Very strong organizational and coordination skills
• Able to proactively manage independent workload
• Good problem solver and trouble shooter
• Ability to build strong lateral relationships with multiple players across multiple agencies
• Passionate about website development and the online customer experience
• Strong attention to detail
• Enjoy working within a small but dedicated team
• Basic HTML skills desired or willing to learn
• Shopify or equivalent experience a plus
• Proficient in Microsoft Excel

Company Benefits

• Small, outgoing and sociable team with an open and kind company culture
• Christmas break on top of holiday allowance
• Employee pension scheme
• Private health care
• Generous staff discount