We continue to ship worldwide and are working hard to ensure that your order is delivered safely and on time. However, due to the ongoing situation and unprecedented demand, it may take a little longer than usual for your order to arrive. Visit our Delivery Page for more information, or click here to check whether we anticipate your region will experience a delay.
Contactless delivery is now available via our shipping partner, DHL. Should you wish to arrange contactless delivery or for your order to be left in a designated safe place, you can update your delivery preferences in the DHL dispatch email that will follow your Olivia von Halle order confirmation email.
We are reviewing all processes daily and if for any reason we, against expectations, are not able to fulfill your order we will notify you by email and you will receive a full refund. If you have any further questions, please don't hesitate to contact us at email@example.com or on +44 (0) 20 7700 1007.
Our London store and Harrods concession are temporarily closed. We hope to welcome you back into these spaces again soon, once it is deemed safe to reopen.
THE OvH TEAM
The OvH team have been working from home, in pyjamas of course, since March the 13th to ensure the safety of all employees and partners. @OLIVIAVONHALLEIt makes our day to see you enjoying your OvH at home, so please do continue to share – we’ll be spreading the love and re-posting your pictures on our social channels to inspire our whole community over the coming weeks.GET IN TOUCHWe are here, as always, and would love to hear from you. Please do let us know how you are feeling, if you have any questions and what you would like to hear from us.